Welcome to CRB Store Customer Service!

Shipping & Delivery
Our store offers many choices of shipping methods, which are available through USPS. Our customers receive free shipping on orders of $99.00 and more. This offer is only available for shipping within the continental U.S. All prices correspond to prices offered by each Post Office of the United States.  Orders usually ship within 1-4 business days of receipt date (8am to 5pm CST). CRB cannot give a guarantee of delivery date as shipping strictly depends on US Postal Service. Media Mail packages take about 7 business days to arrive but are currently taking longer due to restrictions resulting from Covid-19. (from shipping day).
Privacy & Security
Thank you for visiting ChristianRussianBook.com (the "Web Site") and reviewing our Privacy Policy. Your privacy is important to us.
How do we protect your information?
We care about protecting your information. This includes, among other things, using firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.
By “personal information,” we mean data that is unique to an individual, such as a name, address, e-mail address, credit card numbers or telephone number. From time to time, we may request personal information from you in order to deliver requested items to you, process your credit cards, and respond to your questions.
Returns & Replacements
Your order or individual items can be returned within fourteen (14) business days after delivery under the following conditions:
- if the item has factory damage: missing pages, book cover glued incorrectly, damaged pages.
- if you received books that you did not order
Items cannot be returned:
- if it has been more than fourteen (14) business days after you received your order
- if you did not like the content of book
- if you did not discuss returning your order or individual item with one of our customer service representatives at CRB store. In this case, you will be charged 20 % of your order and all the shipping fees.
Ordering
Please, add your items to the cart before or after entering your login information. For first time customers, click on "My Account" or "Login" to create your personal account.

Add at least one item to your shopping cart and then go to checkout (or click the Checkout button in the top right corner of the website).

During checkout, you can select best shipping options and gift options, enter payment information, and add billing and shipping addresses.

You can also review your order before it's final, and make changes to the quantity of an item(s).

To place an order by phone,  please call us (612) 564-0356. Please make sure to have your order details handy, as well as your method of payment.

Payment, Pricing & Promotions
             
Viewing Orders
Your order will usually be ready for shipping within one- four (1-4) business days. After your order has been completely processed, you will receive a tracking number and other information via email address that you have provided. You can use this tracking number to track your package. We do not offer a tracking number for First Class Mail.
Updating Account Information
Login to your account to change and/or update your personal information such as phone number, email, and address.
Service
Do you have a question?
Reach us at +1(612) 564-0356 (Monday-Friday)

Copyright

The materials found on the Web Site are protected by United States. The selection, arrangement and presentation of all materials, and the overall design of the Web Site are copyright 2010-2016. Permission is granted to view and print materials from ChristianRussianBook.com for the non-commercial purpose of viewing, reading and retaining for reference. Any other copying, distribution, retransmission or modification of information or materials on this site, whether in electronic or hard copy form, without the prior written permission of ChristianRussianBook.com, is strictly prohibited.


CRB Store
Christian Russian Book, LLC
Prior Lake, MN 55372
Phone: +1(612) 564-0356

 

© 2008-2021 Christian Russian Book, LLC.